This privacy policy (the "Privacy Policy") applies to your use of the website of Superprofile Inc having registered office in the State of Delaware located at 16192 Coastal Highways, Lewes. Delaware 1995, county of sussex,  hosted on https://superprofile.bio and its applications on mobile platforms (collectively ("CTPL" or "Website")).

 

1. DEFINITIONS
   1. The terms “We”, “Our” and “Us” refer to Superprofile and the terms “You”, “Your” and “User” refer to you as a user of Superprofile  .
   2.  The term “Personal Information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.
2. Scope:
   1. This Privacy Policy is designed to be inclusive, applying to all users and participants. It applies to the personal information that  relates to: 
      1. Users of our websites where this Policy is posted, including https://superprofile.bio (“Site”), hosted applications, mobile or other downloadable applications, and the services we provide through these and other products and services provided directly by us that display or include  a link to this Policy (collectively, the “Services”); 
      2. Current, former, and prospective Buyers that make purchases on our Services or communicate with us for customer support, troubleshooting, or other interactions with us;
      3. Current, former, and prospective Sellers that sell their products, memberships, or other services on our Services or communicate with us for support, troubleshooting, or other interactions with us;
      4. Current, former, and prospective affiliate participants as part of our Affiliate Program who refer customers to products hosted on our Services and/or bring new buyers to our Services;
      5. Individuals who register for and/or apply to participate in our contests, promotions, sweepstakes, webinars, other events, surveys, research, and programs conducted by us; 
      6. Individuals who are subscribed to receive news, information and marketing communications from us; and Individuals that communicate with us or otherwise engage with us related to our Services or otherwise interact with us.
   1.  Not In Scope. This Policy does not apply to job applicants and candidates who apply for employment through our job application portal or to employees and non-employee workers whose personal information is subject to different privacy notices.
   2.  Your use of our Services and Site, and any dispute over privacy, is subject to this Policy and our Terms and Conditions , including its applicable limitations on damages and the resolution of disputes. 

 

3. Information that we collect- We collect your personal information in order to provide and continually improve our products and services. Inter Alia, we collect the following type of information:
   1. Personal information directly collected - The personal information that we collect and process will vary depending upon the circumstances and how you interact or engage with us, but generally includes: 
      1. Registration and account information. When you register for a user account, we may collect personal information such as name, username, email address, and phone number; account profile information such as connected accounts, account balance, payment information, purchase history, and other information related to your account, such as your preferences.
      2. Communications and interactions. When you communicate or interact with us, whether through the Site or Services, via email or otherwise, we collect and maintain a record of your contact details, contact preferences, communications, and our responses. Interactions may include when you request help and send us a message, request additional information about our Services, sign up for our mailing lists, or otherwise provide us with information through the Site or Services.
      3. Payment and billing information. We collect payment and billing information for our user accounts, which may include billing contact name, address, and payment information, to provide our Services to you. We may also collect payment and identification information from individuals related to programs, such as the Superprofile Bug Bounty Program and Superprofile  Affiliate Program, to make payments to them.
      4. Events and other programs. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.  
      5. Promotions and surveys. If you participate in sweepstakes, contests, and promotions that we offer, we will collect your name, email address, and other registration information related to contests, sweepstakes, and promotions. We may also conduct surveys, which may help us evaluate, develop and improve our Services and better respond to audience preferences.  If you respond to surveys or similar requests, we will collect your personal information, including name and contact information and survey responses.

 

2. Personal Information from Third Parties Sources.- We collect information about you from other sources, such as public sources, business partners, and other third parties. For example, we may collect information such as:  
   1. Content Creators and service providers. We outsource some of our operations to our service providers and Content Creator’s in order to provide and operate our Services.  They may collect and provide us with IP address, unique identifiers, and other user activity information.   
   2. Lead information. We may receive lead and prospect information from third parties about prospective Buyers, Sellers, and other users that may be interested in our Services.  We may also engage with third parties to enhance or update our user information.
   3. Social media and other third-party platforms. In case you post information about us or engage with us on social media or other third-party platforms or choose to link your user account to or log in to our Services with a third-party account (e.g., Google). In that case, we may collect personal information about you from that third-party platform. These third-party platforms and services control the information they collect and share about you.  For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policies. 
3. Personal Information We Collect Automatically or Derive. -We automatically collect personal information related to your use of our Services and interactions with us and others, including information we collect automatically (e.g., using cookies and pixel tags).  We may also derive information about you (e.g., your location information) and your use of the Services. Such information includes:
   1. Device and browsing information. We may use cookies, third-party SDKs, pixel tags, and other tracking technologies to automatically collect personal information when you use our Site and other Services.  This information may include IP address and other unique identifiers, general location information (and in some instances, device location information), browser type, domain names, access times, pages views, date/time stamps, operating system, language, device type, unique ID, Internet service provider, referring and exiting URLs, and similar device and usage information. For more information about our use of cookies and other online tracking tools, please see the “Cookies, Targeting, and Analytics” section below.
   2. Activities and usage. We collect activity information related to your use of our Site and Services, such as information about the links clicked, searches, features used, pages viewed, time spent, and files uploaded. We also collect activity information related to your use of our Services, such as data logs, as well as data used to identify the source and destination of a communication; optimise and maintain the performance of the Services and our products; and monitor, investigate and prevent and detect fraud, system abuse, security incidents, unauthorized activities and access, and other misuses of the Services. 

 

4. How we use your information/data-  We generally use the information received by us in the following manner:
   1. To provide the service which we are offering to you
   2. To comply with statutory and other requirements under law
   3. To reply to your queries being submitted by you
   4. To make our website and services better
   5. To send out communication regarding any payment or any other charges
   6. To send you promotional offers, new services available on our website or third parties with whom we have a tie up
   7. To resolve problems with any services provided to you
   8. To perform internal analysis
   9. For all such purposes as is deemed fit in the eyes of law.

 

5.  Legal Bases for Processing.  In accordance with the applicable  US  Data Protection and Privacy laws, we inform you of the legal bases for our processing of your personal information. Pursuant to the US  Data Protection and Privacy  laws (and other similar laws), we process personal information for the following legal bases:
   1. Performance of a contract. As necessary to enter into or carry out the performance of our contract with you.
   2. Compliance with laws. For compliance with legal obligations and/or defense against legal claims, including those in the area of labor and employment law, social security, and data protection, tax, and corporate compliance laws.
   3. Our legitimate interests. In furtherance of our legitimate business interests, which are not overridden by your interests and fundamental rights, including:
   4. Performance of contracts with customers and other parties;
   5. Implementation and operation of our Services, including support and technical services for our business operations and users;
   6. Customer relationship management; 
   7. Monitoring, investigating, preventing and detecting fraud, system abuse, security incidents, authorized activities and access, and other misuse of the Services; 
   8. Ensuring physical, IT, and network perimeter security; 
   9. Preventing harm to users, their accounts, and/or user data; 
   10. Performing internal investigations and audits; 
   11. Improving our Site and Services and developing new services and offerings; Conducting modelling, trend analysis, market research, analytics, research and related purposes; and Conducting mergers, acquisitions, reorganization, and other business transactions. 
   12. With your consent: where we have your consent (if required), the US  Data Protection and Privacy  laws and other applicable laws give you the right to withdraw your consent, which you can do at any time by contacting us using the details at the end of this Privacy Policy. In some jurisdictions, your use of the Services may be taken as implied consent to the collection and processing of personal information as outlined in this Privacy Policy.
   13. In addition, we may process your personal information where necessary to protect the vital interests of any individual.

 

1.   Processing Purposes -In general, we use personal information for the purposes set forth below, 
   1.       Providing Services and Site and support: To provide and operate our Services and Site, communicate with you about your use of the Services and Site, provide troubleshooting and technical support, respond to your inquiries and requests, process your payments, communicate with you, and for similar service and support purposes. (Legal bases: performance of our contract and/or our legitimate interests)
   2.       Communicating with you about the Services: For example, to send notices, updates, security alerts and other administrative messages, and to consider your request, we will use it as part of the application review process. We may also send user surveys and questionnaires, such as for market research. (Legal basis: performance of our contract)
   3.       Analytics and improvement: To better understand how users access and use the Services and Site, and our other products and offerings, and for other research and analytical purposes, such as to evaluate and improve our services and business operations, to develop new services and features, and for internal quality control and training purposes. (Legal basis: our legitimate interests)
   4.       Our advertising services: To promote Superprofile ’s products and services on third-party websites, as well as to measure and understand the reach and effectiveness of these ads and provide analytics and reporting to advertisers and ad partners. (Legal basis: our legitimate business interests; and/or with your consent)
   5.       Marketing and promotional purposes: For marketing purposes, including to send you newsletters, updates, alerts, and promotional information we think may interest you, as well as to evaluate, measure and improve our marketing. (Legal bases: our legitimate interests and/or with your consent)
   6.       General business operations: To consider and implement mergers, acquisitions, reorganisations, and other business transactions, and where necessary to the administration of our general business, accounting, recordkeeping and legal functions. (Legal bases: our legitimate interests; and/or compliance with laws)
   7.       Security and protection of rights: To protect the Services and our business operations, including to prevent and detect fraud, misuse and unauthorized activities, as well as where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms and Conditions or this Policy. (Legal bases: our legitimate interests and/or compliance with laws)
   8.       Complying with legal obligations: To comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court order, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements. (Legal bases: our legitimate interests and/or compliance with laws)Disclosure of Information

 

 

6. Disclosure of Information-  Unless repugnant to any law, we may disclose the information, including personal information, that we collect to others, as reasonably necessary for the purposes described above and as otherwise directed or authorized to by you, which may include: 
   1. Content  Creator and service providers: To Content Creator’s, service providers, contractors, or agents who process such information on our behalf, in order to provide services to us or perform functions on our behalf, including IT service providers, analytics providers, and data providers that that we work with to enhance our data. 
   2. Affiliates and subsidiaries: To our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personal information will be subject to this Policy.
   3. Third-party merchants and fulfilment providers: To complete your purchase and provide you with the products you have purchased from Sellers, we may share information about you, such as the confirmation of your purchase, username, contact, and certain account profile information, with those particular Sellers.
   4. Other users: We may share personal information about your activity on our Services with other users, such as the comments you provide within our Services. More specifically, certain features of the Service may permit users to submit, upload, publish, broadcast, or otherwise transmit content to the Services, including product images, descriptions, reviews, and any other works of authorship or other works (“User Content”).  User Content is available to other users on our Services.
   5. Ad measurement providers: To advertising measurement providers and other service providers that help us and ad companies understand information about the content and ads viewed, and the effectiveness of ad campaigns, including the audience that saw the ads and how they responded. These measurement providers collect or receive information about your viewing of or interaction with content and ads within the Services and through our advertising services on other websites, mobile apps, and platforms. 
   6. Protecting rights and interests:  To law enforcement and others where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property and safety of others.  For example, in order to 
      1.  prevent, detect, investigate and respond to fraud, unauthorised activities and access, illegal activities, and misuse of the Services, 
      2. situations involving potential threats to the health, safety or legal rights of any person or third party or 
      3. enforce, detect, investigate and respond to violations of our Terms and . We may also disclose personal information, related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.
   7. Legal compliance:  To regulators, law enforcement and other third parties in order to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, in response to a subpoena, warrant, court order or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.
   8. Business transfers: We may disclose your information to another entity in connection with an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer, including during negotiations related to such transactions.

 

7. Aggregate and Non-identifiable Information

We may collect, use, disclose, and otherwise process aggregate, anonymous, and other non-identifiable information related to our business and Services for quality control, analytics, marketing, advertising, research, development, compliance, or other purposes. Where we use, disclose, or process de-identified data, we will maintain and use the information in de-identified form and not attempt to reidentify it, except pursuant to applicable privacy laws.

 

8. Cookies, Targeting, and Analytics 

We and our third-party service providers use cookies, pixels, java script, and other mechanisms to automatically collect information browsing, activity, device and similar information within our Services. We use this information to, for example, analyse and understand how users access and use the Services, how they interact with others through our Services, as well to identify and resolve bugs and errors in our Services and to assess secure, protect, optimise and improve the performance of our Services.

1. Cookies:  Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through the Services for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services. In contrast, others allow us to track your activities in our Services, support the security and performance of the Services, or allow us to track activity and usage data within Service.  Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. 
2. Pixel Tags: Pixel tags (sometimes called web beacons or clear GIFs) are tiny graphics with a unique identifier that are similar in function to cookies. In contrast to cookies, which are stored on your device, pixel tags are embedded invisibly on web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
3. Third-Party Analytics: We may use non-affiliated analytics companies, such as Google Analytics to evaluate the use of our Services. These tools help us understand and improve use of our Services, performance, ad campaigns, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.  
4. Advertising and targeting: As described above, we work with third parties, such as third-party ad networks, analytics and measurement services and other third-party ad companies to personalise content and display advertising within our Services, as well as to manage our advertising on third-party sites and online services. We and these third-party ad companies may use cookies, pixel tags, and other tools (which we may refer to collectively as “targeting cookies”) to collect activity information within our Services (as well as on third-party sites and services), as well as IP address, location information, unique ID, cookie and advertising IDs, and other identifiers, as well as browsing information. We and these third-party ad companies use this information to provide you more relevant ads and content within our Services and other online services and on third-party sites and apps, and to evaluate the success of such ads and content.  

 

1.   Preferences: We make available several ways for you to manage your preferences regarding third-party advertising and cookies within our Site and Services. Many of these are browser and device specific, which means that you need to set the preference for each browser and device you use to access our Site and Services. In addition, if you delete or block cookies, you may need to reapply these preferences.  Further, opting out of cookies and advertising as discussed below does not mean that you will no longer receive advertising content from us. You may continue to receive generic or “contextual” ads from us.   
2.   Browser settings: To prevent cookies from tracking your activity on our Site or visits across multiple websites, you can set your browser to block certain cookies, notify you when a cookie is set or delete cookies. Visitors to our Site and other online services who disable cookies will be able to browse the Site, but some features may not function. 
3.   Industry ad choice programs: You can control how participating third-party ad companies use the information that they collect about your visits to our Sites and those of third parties, in order to display more relevant targeted advertising to you. Please note that opting out of participating ad networks does not opt you out of being served advertising. You may continue to receive generic or contextual ads through our services. You may also continue to receive targeted ads on other websites, from companies that do not participate in the above programs.

 

9. Your Privacy Choices 

Users have several choices regarding their personal information and privacy preferences, as described in this section. 

1. Marketing Communications: We may send you periodic promotional emails. You may opt out of such communications by following the opt-out instructions contained in the email or emailing us at hello@superprofile.bio.  Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving promotional emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.  
2. Mobile Device Settings:  In some of our mobile Services, we may occasionally send push notifications to update you about promotions that we may be running. With your permission, we may also collect your device’s location information. If you no longer wish to receive these types of communications or share your location data, you may update the app settings on your mobile device.
3. Accessing and Updating Your Account Information. If you register for an account with us, you can access and update certain information we have relating to your account within your account profile settings. Please note that we may maintain copies of information that you have updated, modified or deleted, as permitted, in our business records and in the normal course of our business operation.

 

10. Information About Children:

Our Services are not intended for minors under the age of 13. We do not knowingly or specifically collect information about minors under the age of 13. If you believe we have unintentionally collected such information, please notify us at  https://superprofile.bio, and we will take action as necessary to securely delete it.  However, nothing in this clause shall amount to Superprofile admitting its liability under any applicable law. It is clarified that the duty to ensure that the Services are not utilized by minors under the age of 13 vests solely upon You. 

 

11. International Transfers

Superprofile’s registered office is located in the United States and has operations and service providers in the United States and throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions (including the United States) that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing terms and/or data transfer agreements.

 

12. Security

We have implemented safeguards and technical measures to protect the personal information that we have under our control from unauthorized access, use or disclosure. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared device. Superprofile disclaims any and all liability that arises out of breach not attributable to Superpower and its affiliates. 

 

13. Link to other Websites

The Service may contain links to other websites not operated or controlled by Superprofile, including social media services (“Third Party Sites”). The specific privacy policies will govern the information that you share with Third Party Sites and the terms and conditions of the Third Party Sites and not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

 

14. Retention

As a general rule, we retain your personal information for as long as necessary to fulfil the purposes for which it was collected and is used by us, as stated in this Policy. Further, to the extent permitted by applicable law, we will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements.  

 

 

15. Additional Information

 

1.   Location Information: When You use the Website through a telecommunication device, we collect Your location data. If You permit the Website to access Your location through the permission system used by Your mobile/web operating system, We may also collect the precise location of Your device when the web/app is running in the foreground or background. We may also derive Your approximate location from Your IP address.

 

2.   Device Information: We may collect information about Your hardware device, including, for example, the model, operating system and version, software and file names, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

 

 

16. Your Choice 

In certain circumstances providing personal information is optional. However, if you choose not to provide personal information that is needed to use some features of our Service, you may be unable to use those features.

 

17. Deleting your information

 

If you wish to delete your account or personal information, please send an email request to us at https://superprofile.bio  for deletion of your information. Provided there is no regulatory or legal obligation to retain the data, on receiving your request for deletion, we will erase your data, discontinue to send you any further communications in context to the products opted by you. 

 

 

18. Additional Information for Individuals in Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section.

U.S. Residents.

Residents of certain U.S. states (including Virginia, Colorado, Connecticut, and Utah) have additional privacy rights under applicable privacy laws, subject to certain limitations, including: 

1. Right to correction: To correct inaccurate personal information, taking into account the nature and purposes of the processing of the personal information.
2. Right to deletion. To delete personal information provided to or obtained by us. 
3. Right of access. To confirm whether we are processing personal information and to obtain a copy of personal information in a portable and, to the extent technically feasible, readily usable format. 
4. Rights to opt-out. To opt out of certain types of processing, including:  
5. To opt out of the sale of personal information by Superprofile. 
6. To opt out of targeted advertising, which includes the use and disclosure of personal information for cross-contextual behavioural advertising.  
7. To opt out of processing (if any) personal information for the purpose of making decisions that produce legal or similarly significant effects. 
8. Right to appeal. You can appeal our denial of your privacy request by contacting us at https://superprofile.bio.  

You may submit a request to us to exercise your privacy rights, as applicable, by contacting us at https://superprofile.bio. We will take steps to verify your request by matching the information provided in your request with the information we have in our records. You must provide all the information we requested so that we can verify your identity.  Authorised agents (where applicable) must provide proof of their authorisation and we may also require that the relevant consumer to directly verify their identity and the authority of the authorised agent.    

We will respond to your request as required under applicable privacy law and will request that you provide certain information to enable us to verify you and your request. If we deny your request, you may appeal our decision by emailing support@superprofile.bio.

 

 

19. Complaints and Grievance Redressal

 

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication. Any complaints or concerns in relation to your Personal Information or content of this Website or any dispute or breach of confidentiality or any proprietary rights of User during use of the Website or any intellectual property of any User should be immediately informed to the Data Protection Officer at the co-ordinates mentioned below in writing or by way of raising a grievance ticket through the hyperlink mentioned below:

 

Data Protection/Grievance Office

 

Data Protection/Grievance Officer

 

Superprofile Inc.

16192 Coastal Highway, Lawes Delaware 19958, Country of Sussex 

 

https://superprofile.bio

 

 

20. Additional Terms

 

1.   By visiting our Website and/or by providing Your information and/or by availing Our services, You consent to the collection, storage and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to, your consent for sharing your information as per this Privacy Policy. You acknowledge and agree that even if You are not a registered User with Us, We may collect information about You, if a registered User has provided Us with Your information to facilitate services.

 

2.   If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.

 

3.    Notwithstanding the purposes described above, we do not use or disclose sensitive personal information.  Accordingly, we only use and disclose sensitive personal information as reasonably necessary (i) to perform our services requested by you, (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents, (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct, (iv) to verify or maintain the quality and safety of our services, (v) for compliance with our legal obligations, (vi) to our service providers who perform services on our behalf, and (vii) for purposes other than inferring characteristics about you.  

 

4.   During the registration process, We indicate fields that are mandatorily required to be filled and fields that are optional. The Users may decide whether or not to provide such information to Us. In case you choose to decline to submit information on the Platform, We may not be able to provide certain services to You and We shall not be liable and or responsible for non-provision of services to You. Any information provided by You will not be considered as sensitive and confidential if it is freely available and/or accessible in the public domain.