Refund Policy for Digital Products

Last Updated: 09-09-2023

Thank you for shopping with Digitalwasi.com for digital products. We value your satisfaction and want to ensure that you have a positive experience with our products. Please read our refund policy carefully before making a purchase.

1. Refund Eligibility

We offer refunds on digital products under the following conditions:

Unsatisfactory Product: If you are not satisfied with the quality or functionality of the digital product, and you have contacted our support team to attempt to resolve the issue without success, you may be eligible for a refund.

Duplicate Purchase: In case you accidentally purchase the same digital product multiple times, we will refund the duplicate charges upon verification.

2. Refund Process

To request a refund, please follow these steps:

Contact Us: Send an email to our customer support team at help@digitalwasi.com within 7Days days of your purchase, explaining the reason for the refund request.

Provide Information: In your email, please include the following information:

Your full name
Order number
Description of the issue
Any relevant screenshots or details that can help us understand the problem
Verification: Our support team will review your request and may ask for additional information if necessary to verify your claim.

Refund or Resolution: If your request is approved, we will process the refund to the original payment method within 7 Days days. If we are unable to issue a refund, we will work with you to find an alternative resolution.

3. Non-Refundable Items

Please note that certain digital products are non-refundable, including but not limited to:

Products that have been downloaded or accessed
Products where a significant amount of time has passed since the purchase
Customized or personalized digital products
4. Contact Information

If you have any questions or need assistance with your refund request, please contact our customer support team at help@digitalwasi.com.

Digitalwasi

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